A smartphone with the PayPal logo is placed on a laptop in this illustration taken on July 14, 2021. REUTERS/Dado Ruvic/Illustration
Oct 10 (Reuters) – PayPal Holdings Inc said on Monday it will not fine users for misinformation and an earlier policy update that said customers could have to pay $2,500 in damages was sent in error.
Shares of the San Jose, California-based company were down nearly 6% after the update, which PayPal said “included incorrect information”, sparked intense backlash on social media over the weekend.
“PayPal is not fining people for misinformation and this language was never intended to be inserted in our policy. We’re sorry for the confusion this has caused,” a spokesperson for the company said.
According to several media reports last week, PayPal had published a policy update prohibiting customers from using its services for activities identified by it as “sending, posting, or publication of any messages, content, or materials” promoting misinformation.
The new policy, which said customers could have to pay damages of $2,500 for each violation, was supposed to go into effect on Nov. 3, the reports said.
PayPal’s former president David Marcus slammed the policy in a tweet on Saturday, saying the new policy “goes against everything I believe in”.
“A private company now gets to decide to take your money if you say something they disagree with. Insanity” Marcus tweeted.
Elon Musk, the billionaire Tesla Inc chief who co-founded PayPal, tweeted “Agreed”, replying to Marcus’s tweet.
PayPal’s clarification was earlier reported by Bloomberg News.
Reporting by Niket Nishant and Manya Saini in Bengaluru; Editing by Shinjini Ganguli
Dubai leveraged its strategic coastline to become a global trade hub, exporting “access itself” through…
Keturah Reserve launches final sales phase as 2025 data reveals AED86B capital gains and major…
The UK economy contracted again in late 2025, with weaker services output fuelling expectations of…
U.S. lawmakers are raising alarms over Nvidia’s AI chip exports to China, warning that allowing…
The historic occasion recognized and immortalized Adesina’s name, leadership, contributions to Africa, and his visionary…
Record 215,700 annual sales worth AED 686.8 billion underscore city's position as a premier global…