Categories: BusinessTechnology

Avaamo and Wipro Unite to Revolutionize Employee Support with AI-Powered Workplace Agents

The next generation of intelligent employee support is here—Avaamo and Wipro team up to introduce AI agents that automate complex HR and IT tasks and transform enterprise experiences

Avaamo, a pioneer in Agentic AI and a portfolio company of Wipro Ventures, has announced a strategic partnership with Wipro, a global leader in AI-powered tech services. Together, they aim to redefine how enterprises deliver support across IT, HR, procurement, and talent acquisition functions through intelligent, autonomous AI agents.

AI Agents that Transform the Workplace

This partnership launches AI-powered workplace agents capable of handling high-volume, multi-step tasks—streamlining operations and significantly improving the employee experience. These agents can manage:

  • Employee onboarding
  • Benefits administration
  • IT troubleshooting
  • Leave management
  • Policy queries

All these tasks are integrated with systems such as ServiceNow, Workday, and Microsoft 365, enabling fluid automation across platforms.

“With the introduction of Avaamo’s AI Agents, we’re delivering measurable impact—cutting support volumes, accelerating resolution times, and offering instant answers with human-level reasoning,” said Rathnavel Kandaswamy (RK), VP of Business Development & Strategy at Avaamo.

A Seamless Blend of Human and AI-Led Intelligence

Wipro brings its domain expertise in the future of work, anchoring Avaamo’s Agentic AI platform in real enterprise data and enabling robust use-case deployment at scale.

“In partnership with Avaamo, we are reimagining employee support by embedding intelligence into every interaction,” said Vikas Gupta, Senior VP, Cloud & Infrastructure Services at Wipro. “These next-gen AI agents personalize experiences, automate routine issues, and allow IT teams to focus on innovation instead of troubleshooting.”

Meet the AI Agents: Grace, Faith, Grant, and James

Avaamo’s suite of named AI agents is purpose-built for enterprise functions:

  • Grace (HR)
  • Faith (IT Support)
  • Grant (Procurement)
  • James (Talent Acquisition)

These agents are capable of reasoning, planning, and decision-making while ensuring adherence to enterprise compliance and data privacy protocols.

“We are thrilled to scale this innovation globally through our partnership with Wipro,” added Kandaswamy. “This is more than automation—it’s a new paradigm in employee experience

World Economic Magazine

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